End: Wednesday, October 9, 2024 - 02:00 pm Categories:
The landscape of what customers expect in professional customer service from organizations continues to change at a frantic pace. What was “good enough” yesterday, likely is “bad enough” to lose a customer today. While we can’t ignore the impact and benefits of the online experience and their impact on how customers view “human-less service”, the need for organizations to provide professional customer service experiences continues to differentiate the organizations that create loyal customers and fans, versus those that get-by, survive and potentially even fail.
Join Andrew Sanderbeck for this interactive and informative program exploring two critical customer service competencies:
- Professional customer service expectations from the eyes of the customer;
- A road map to creating new internal professional customer service expectations for your organization.
Registration: https://www.nicheacademy.com/the-new-basics-of-professional-customer-service