Creating a Person-Centered Library: Supporting High-Needs Patrons While Caring for Staff

Are you feeling the strain of serving patrons with complex needs? Is your library seeing increased behavioral problems or mental health concerns? 

In this webinar, Beth Wahler provides an overview of best practices for how libraries can support both high-needs patrons and simultaneously support their staff. Participants will be able to:

• Articulate the changing needs of library patrons and how these impact staff 
• Learn strategies for assessing your library’s unique needs
• Discuss helpful programs, collaborations, and/or services for supporting high-needs patrons
• Apply concepts discussed to determine best next steps for your own library
• Anticipate potential barriers to change

Registration: https://www.nicheacademy.com/webinar-creating-a-person-centered-library-supporting-high-needs-patrons-while-caring-for-staff